Seren
Available 24/7

You've just been through
a difficult time.
We'll handle the rest.

Seren guides you step by step through everything that follows the loss of someone close in the right order, with the right words, never leaving you on your own.

No sign-up required · Your data protected · Human first

The reality

After a loss, everything piles up.

In France, a grieving person has to contact on average 22 different organisations within the first 6 months often without knowing which ones, in what order, or how.

Hundreds of hours lost

Between phone calls, forms, letters and administrative deadlines, families burn through precious time at the worst possible moment.

Discouraging complexity

Every organisation has its own rules, its own deadlines, its own jargon. Without guidance, you don't know where to begin.

Facing it alone

Notaries, banks, government offices... You find yourself alone against institutions that were never designed to support you.

Our approach

Seren guides you, step by step.

No jargon, no overload. Just what needs doing, in the right order, with clear explanations.

Step 01

Tell us what happened

With a few simple questions, Seren understands your situation and identifies every step that applies to you and only those.

Step 02

Follow your personalised plan

Seren organises everything in the right order, with the deadlines to meet, the documents to gather and the right contacts for each step.

Step 03

Move at your own pace

Pause whenever you need to. Seren remembers your progress and gently reaches out to you for each new step.

Key figures

What our families go through.

22 procedures

on average to complete within the first 6 months after a loss

French Ministry of Justice, 2023

94%

of our users say they felt relieved from the very first session

Seren, 2024 survey

6 months

of legal deadlines to meet for certain administrative procedures

French Civil Code

Testimonials

What our members say about Seren.

I didn't know where to start. Seren gave me back the feeling of being in control of something at a time when everything was falling apart.

Marie-Claire, 54

After losing her husband

In 20 minutes, I had a clear list of everything I had to do. For the first time in weeks, I felt less alone.

Thomas, 38

After losing his father

You don't have to go through this alone.

Seren is here to help you move forward, one step at a time, with clarity and care.

No commitment · Your data stays private